Illinois SkillsMatch Profile

Judith  M.  Kratochvil 
Education
City Colleges of Chicago – Harry S. Truman College, Chicago, IL    Associate in General Studies
Major:  General Studies
   MicroTrain Technologies, Chicago , IL     Certificate
     Major:  A+, Net+, MCITP
   DePaul University , Chicago , IL     Bachelor of Arts
     Major:  Political Science
Work History
  The Heartland Institute , Chicago , IL
      Administrative Intern      01/2008  to  Present
Reports to the Vice President of Administration. The internship involves a wide variety of administrative responsibilities such as data entry, maintaining confidential files, inventory control, event preparation, research, preparation of financial information, and distribution of mail. Among the specific tasks that have been assigned are: – Media monitoring. Requires entering media contacts into company intranet and preparing for monthly and quarterly reports. – Event preparation. This requires gathering the necessary supplies for registration, shipping publications and other items to convention, and preparing press kits. Preparation of financial inforamtion. This requires working with payment vouchers, calculating departmental expenses for postage and shipping, a file which contains donor checks/thank you letters for audit.
  Cook County Republican Party , Chicago , IL
      Volunteer/Intern      08/2005  to  08/2006
Reported to the party chairman. The internship involved various responsibilities such as front office reception, writing, research, media event preparation, and customer service. The specific tasks were: – Research and advising. This involved conducting thorough opposition research on an opposing candidate and on policy issues and then advise the Republican candidate. – Reception. This involved answering constituent inquiries over the phone and in the office, as well as, greeting those who eneterd. – Writing. This involved writing a press release regarding polling statistics and assisting in preparing a complaint which has heard by the Illinois State Board of Elections.
  John Edwards for President , Various
      Campaign Volunteer      01/2004  to  03/2004
Reported to volunteer coordinator. This campaign volunteer position involved varios administrative and management responsibilities such as preparing infromation for canvas, making campaign signs, media monitoring, and managing the Davenport, Iowa campaign office on caucus night 2004.
  DePaul University , Chicago , IL
      Tutor      01/2002  to  07/2003
Reported to America Reads Programs Director. This position involved asssiting grade school student with learning skills in language arts and reading and completing reports so that teachers could track student progress.
  Roosevelt University , Chicago , IL
      Administrative Assistant      01/2002  to  08/2002
Reported to the associate dean. This position involved various administrative responsibilities related to student recruitment such as maitaining prostive student database, answering information inquiries, and examining foreign applications for completeness.
  Roosevelt University , Chicago , IL
      Administrative Assistant      09/2001  to  12/2001
Reported to assistant dean College of Liberal Arts and Sciences. THis position involved maintaining confidential student and faculty files and providing information to faculty and studnets.
  IL Institute of Technology , Chicago , IL
      Assistant Uniform Custodian      08/2000  to  08/2001
This position involved inventory control respopnsibilities with respect to uniforms and accessories. Duties such as: keeping accurate records of inventory, ordering required items, and assisting with personnel paperwork.
Skills
  Personal Computer Skills
  • Use internet to locate information        More than 5 years
  • Use personal computer        More than 5 years
  • Use spreadsheet PC software        More than 5 years
  • Use word processing software        More than 5 years
  • Use Excel software        More than 5 years
  • Use Microsoft Office software        More than 5 years
  • Use Microsoft PowerPoint software        More than 5 years
  • Use Microsoft Word software        More than 5 years
  • Use Windows        More than 5 years
  • Use Microsoft Outlook        1 – 3 years
  • Use WordPerfect        1 – 3 years
  • Use desktop publishing        Training Only
  • Use graphics software programs        Training Only
  Office and Physical Skills
  • Answer telephones        Less than 1 year
  • Typing speed        20 – 40
  • Hours Able to Stand or Walk        3 – 5
  Tellers
  • Assist in preparation of inventory records        1 – 3 years
  Historians
  • Speak to various groups, organizations, or clubs        Training Only
  Bookkeeping, Accounting, and Auditing Clerks
  • Prepare payment vouchers        1 – 3 years
  • Use numeric key pad        1 – 3 years
  Office Clerks, General
  • Compile, copy, sort and file records of office activities and business transactions        More than 5 years
  • Use copying machine        More than 5 years
  • Organize and maintain a filing or processing system        3 – 5 years
  • Communicate with customers, employees, and others to answer questions, disseminate or explain information, take orders and address complaints        1 – 3 years
  • Prepare incoming and outgoing mail        1 – 3 years
  • Proofread documents        1 – 3 years
  • Use fax machine        1 – 3 years
  Secretaries, Except Legal, Medical, and Executive
  • Create documents        More than 5 years
  • Greet or assist visitors, guests, or customers        More than 5 years
  • Monitor or maintain inventory        3 – 5 years
  • Explain basic office procedures and equipment        1 – 3 years
  Order Clerks
  • Key, print, and store documents        More than 5 years
  • Follow up on deliveries        1 – 3 years
  Executive Secretaries and Administrative Assistants
  • Prepare documents, using computer software        More than 5 years
  • Track legislation or ordinances        3 – 5 years
  • Maintain personnel folders        1 – 3 years
  • Open, sort, and distribute incoming correspondence, including faxes and email        1 – 3 years
  • Perform multiple tasks simultaneously        1 – 3 years
  • Refer client to other agencies or resources        1 – 3 years
  • Read and answer correspondence        Less than 1 year
  • Schedule appointments        Less than 1 year
  Customer Service Representatives
  • Compute payments or charges        1 – 3 years
  • Establish a system of organizing and processing orders        1 – 3 years
  • Receive or process orders for products or services        1 – 3 years
  • Verify data entered        1 – 3 years
  • Contact current customers        Less than 1 year
  • Provide customer service        Less than 1 year
  • Refer unresolved customer grievances for further investigation        Less than 1 year
  • Resolve customer inquiries or complaints        Less than 1 year
  • Verify accuracy of data, records, or contracts        Less than 1 year
  Brokerage Clerks
  • Receive or collect payment for products or services        More than 5 years
  • Compile or maintain records        1 – 3 years
  • Conform to government regulation        1 – 3 years
  • Ensure accuracy of documents        1 – 3 years
  • Record data        1 – 3 years
  • Use Microsoft Access        Training Only